Conducting Difficult Conversations: Improving Workplace Effectiveness, Relationships, and Satisfaction (CE400)

Your ability to engage in difficult conversations can improve your effectiveness and sense of well-being as an employee, team member, and supervisor. Learn the steps to holding productive conversations and establishing an internal quiet confidence no matter the situation.

Attending this course will help you see new possibilities for your workplace life, acquire new communication skills, and develop the conference to hold difficult conversations.

You'll develop a plan for approaching situations you have ignored or unsuccessfully addressed. You'll gain insight into what makes conversations difficult and what can ease tensions. And you'll learn techniques that will give you a greater chance of achieving results that are good for you and your partner in the conversation.

You'll leave the course with resources, new skills, and a greater confidence in your ability to conduct difficult conversations thus marking your workplace one in which everyone can thrive.